Terms and conditions
The General Terms and Conditions (GTC) apply to all legal transactions via the Fox Fiix online store. By placing an order, the buyer accepts all points of these terms and conditions of sale and delivery. Counter-conditions are not accepted. Fox Fiix reserves the right to amend the General Terms and Conditions at any time.
Conclusion of contract
The purchase contract is concluded as soon as a chargeable order is placed in the online store. Until this point in time, the products and prices in the online store are deemed to be an offer.
Dimensions and illustrations etc.
All information and images in our online store and on social media are non-binding. We reserve the right to change models. Descriptions, technical specifications and product prices are subject to change at any time. Typographical or graphic errors, errors in the product descriptions, prices and technical specifications are reserved.
Value added tax
Value added tax is included in Swiss prices.
Shipping
Delivery costs may be added to the sales price. This applies to deliveries in Switzerland and the EU.
Delivery times & deliveries
Fox Fiix provides information on delivery times as accurately as possible, but these are always non-binding. If Fox Fiix is unable to meet a delivery date, there is no entitlement to revocation or compensation.
Terms of payment
The goods remain the property of Fox Fiix until full payment has been received.
Complaints
The delivered products should be checked by the customer immediately upon receipt to ensure that they are correct, complete and undamaged. Any complaints must be reported to Fox Fiix within 5 days of receipt. Otherwise the goods are deemed to be faultless and accepted.
If the goods are returned without justification, Fox Fiix will not accept any costs. If the refund of the returned goods is rejected, Fox Fiix is not obliged to resend the item to the customer or to bear the costs incurred.
The seller must report any transport damage directly to the transport company.
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Returns
Returns must be made within 5 days of receipt. The goods must be in perfect condition and in their original packaging. Please enclose a copy of the invoice / order. In the event of material or manufacturing defects, please proceed as explained above in Complaints.
In the case of returns, we will only refund the sales price of goods returned in perfect condition, excluding shipping costs.
ChangesFox Fiix is entitled to amend the General Terms and Conditions and all points contained therein at any time.
Place of jurisdiction
Swiss law applies.