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Data Privacy

Introduction

We ("we," "us," "our") take the protection of user data ("user" or "you") on our website and/or mobile app (the "Website" or "Mobile App") very seriously and commit to protecting the information users provide us in connection with the use of our Website and/or Mobile App (collectively referred to as "digital assets"). Furthermore, we commit to protecting and using your data in accordance with applicable law.

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This privacy policy explains our practices regarding the collection, use, and disclosure of your data when accessing our digital assets ("Services") through your devices.

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Please read this privacy policy carefully and ensure that you fully understand our practices regarding your data before using our Services. If you have read and fully understood this policy and do not agree with our practices, you must cease the use of our digital assets and services. By using our Services, you acknowledge the terms of this privacy policy. Continued use of the Services constitutes your consent to this privacy policy and any changes to it.

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In this privacy policy, you will learn:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • To whom we disclose the data

  • Where the data is stored

  • How long the data is retained

  • How we protect the data

  • How we handle minors

  • Updates or changes to the privacy policy

  • What data do we collect?

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Below is an overview of the data we may collect:

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Non-identified and non-identifiable information provided during the registration process or collected through the use of our Services ("non-personal data"). Non-personal data does not allow identification of the individual providing it. Non-personal data we collect consists mainly of technical and aggregated usage information.

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Individually identifiable information, i.e., information that can identify you or be reasonably identified ("personal data"). Personal data we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal and non-personal data, they are treated as personal data as long as they remain in combination.

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How do we collect data?

The main methods we use to collect data are:

We collect data when you use our Services. When you visit our digital assets and use our Services, we may collect, record, and store usage, sessions, and related information.

We collect data you provide directly, such as when you contact us directly through a communication channel (e.g., email with a comment or feedback).

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We may collect data from third-party sources, as described below.

We collect data you provide when signing up for our Services through a third-party, such as Facebook or Google.

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Why do we collect this data?

We may use your data for the following purposes:

  • To provide and operate our Services.

  • To develop, customize, and improve our Services.

  • To respond to your social media, requests, and inquiries and provide assistance.

  • To analyze usage patterns and request patterns.

  • For internal, statistical, and research purposes.

  • To enhance data security and fraud prevention capabilities.

  • To investigate violations and enforce our terms and policies, as well as to comply with applicable laws, regulations, or governmental orders.

  • To send you updates, news, promotional materials, and other information related to our Services. For promotional emails, you can choose whether to continue receiving them by clicking the unsubscribe link in these emails.

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To whom do we disclose this data?

We may disclose your data to service providers to operate our Services (e.g., data storage through third-party hosting services, technical support, etc.). We may also disclose your data under the following circumstances:

  • To investigate, detect, prevent, or address illegal activities or misconduct.

  • To establish or exercise our rights of defense.

  • To protect our rights, property, or personal safety, as well as the safety of our users or the public.

  • In the event of a change of control within our company or one of our affiliated companies (e.g., through merger, acquisition, purchase of substantially all assets, etc.).

  • To collect, store, and/or manage your data through authorized third-party providers (e.g., cloud service providers) as deemed reasonable for business purposes.

  • To work collaboratively with third parties to enhance your user experience. To avoid misunderstandings, we note that we may transmit or disclose non-personal data to third parties at our discretion.

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Please note that our Services enable social interactions (e.g., publicly posting content, information, and comments, and chatting with other users). Please be aware that all content or data you provide in these areas may be read, captured, and used by other individuals. We advise against posting or sharing information you do not want to be made public. If you upload content to our digital assets or otherwise provide it as part of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public with access to your data or content. You acknowledge and confirm that copies of your data may remain accessible even after deletion on cached and archived pages or through the creation of a copy/storage of your content by third parties.

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Cookies and Similar Technologies

When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("tracking technologies"). These tracking technologies allow third parties to automatically collect your data to improve the navigation experience on our digital assets, optimize performance, ensure a tailored user experience, and for security and fraud prevention purposes.

Category: User is NOT connected with an advertising service

Without your consent, we will not disclose your email address or other personal data to advertising companies or advertising networks.

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We may provide advertising through our Services and digital assets (including websites and applications that use our Services), which may be tailored to you based on your recent browsing behavior on websites, devices, or browsers.

To provide these advertisements to you, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 Local Storage and/or other technologies. We may also employ third parties, such as network advertisers (i.e., third parties that display ads based on your website visits), to serve targeted ads. External providers of advertising networks, advertisers, sponsors, and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and customize advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third party, not this one.

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Where do we store the data?

Non-personal data

Please note that our companies, as well as our trusted partners and service providers, are located worldwide. For the purposes explained in this privacy policy, we store and process all non-personal data we collect in different jurisdictions.

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Personal data

Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as required for the proper provision of our Services and/or as legally mandated (as further explained below).

How long is the data retained?

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Please note that we retain collected data for as long as necessary to provide our Services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.

We may correct, supplement, or delete incorrect or incomplete data at our discretion.

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How do we protect the data?

The hosting service for our digital assets provides us with the online platform through which we can offer

 our Services. Your data may be stored on secure servers behind a firewall, and secure HTTPS access is provided to most areas of its services.

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All payment options offered by us and our hosting provider for our digital assets comply with the Payment Card Industry Data Security Standard (PCI DSS) of the PCI Security Standards Council. This involves collaboration with brands such as Visa, MasterCard, American Express, and Discover. PCI DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural measures) by our shop and service providers.

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Despite the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection and security of the data you upload, publish, or otherwise provide to us or others.

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For this reason, we ask you to set secure passwords and refrain from transmitting confidential information through email and instant messaging channels, as they are not considered secure forms of communication.

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We use your personal data only for the purposes specified in this privacy policy and only if we are convinced that:

The use of your personal data is necessary to fulfill or enter into a contract (e.g., to provide you with the Services themselves or customer support or technical support).

The use of your personal data is necessary to comply with relevant legal or regulatory obligations.

The use of your personal data is necessary to support our legitimate business interests (provided that this is always done in a way that is proportionate and respects your privacy rights).

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As an EU resident, you can:

Request confirmation of whether personal data concerning you is being processed and access to your stored personal data and certain additional information.

Request the receipt of personal data you provided to us in a structured, commonly used, and machine-readable format.

Request the correction of your personal data stored by us.

Request the deletion of your personal data.

Object to the processing of your personal data by us.

Request the restriction of the processing of your personal data.

Submit a complaint to a supervisory authority.

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Please note, however, that these rights are not unrestricted and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and its use, please contact us as indicated below.

In the course of providing the Services, we may transfer data across borders to affiliated companies or other third parties, from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you agree to the transfer of your data outside the EEA.

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If you are a resident of the EEA, your personal data will only be transferred to locations outside the EEA if we are convinced that there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have adequate contractual agreements with our third parties to ensure that appropriate security measures are taken, minimizing the risk of unauthorized use, modification, deletion, loss, or theft of your personal data, and that these third parties always act in accordance with applicable laws.

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Rights under the California Consumer Privacy Act

If you use the Services as a resident of California, you may be entitled under the California Consumer Privacy Act ("CCPA") to request access to and deletion of your data.

To exercise your right to access and delete your data, please read below on how to contact us.

We do not sell users' personal data for the purposes and intentions of the CCPA.

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Updates or changes to the privacy policy

We may revise this privacy policy at our discretion from time to time, and the version published on the Website is always current (see the "Effective" date). We encourage you to regularly review this privacy policy for changes. In the case of significant changes, we will provide notice on our website. If you continue to use the Services after being notified of changes on our website, this constitutes your confirmation and agreement to the changes in the privacy policy, and your consent to be bound by the terms of these changes.

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Contact

If you have general questions about the Services or the data we collect about you and its use, please contact us at:

Contact

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DISCLAIMER

The information contained herein does not replace legal advice, and you should not rely on it alone. Specific requirements regarding legal terms and policies may vary from state to state and/or legal system to legal system. As outlined in our terms of use, you are responsible for ensuring that your Services comply with the applicable law and that you adhere to it.

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To ensure that you fully comply with your legal obligations, we strongly recommend that you seek professional advice to better understand the specific requirements that apply to you.

ABOUT US

At FoxFiix, we're on a mission to share the warmth and comfort of our cozy winter boots with the world. Our passion for quality and unwavering belief in our product drives us to bring a touch of luxury and comfort to your home.

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